Returns & Exchanges
At Flowers, we want your home to feel perfect, which is why we offer a 30-day return window for all non-perishable decor and floral accessories. If you are not completely satisfied with your purchase, we are here to help ensure you find the right fit for your space.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and protective wraps are intact to prevent damage during transit.
- 3.Ship the Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.