Returns & Exchanges

At Flowers, we want your home to feel perfect, which is why we offer a 30-day return window for all non-perishable decor and floral accessories. If you are not completely satisfied with your purchase, we are here to help ensure you find the right fit for your space.

Return Process

  • 1.
    Initiate Your Request

    Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

  • 2.
    Prepare the Package

    Securely pack the items in their original packaging, ensuring all tags and protective wraps are intact to prevent damage during transit.

  • 3.
    Ship the Items

    Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.